CPT Group, Inc., Named One of the “Top 10 Legal Service Providers” by Insight Success Magazine
We are honored to announce that CPT Group has been recognized by Insight Success magazine as one of the Top 10 Trusted Legal Service Providers in 2025. This prestigious recognition validates our four-decade commitment to elevating standards and setting the bar in class action administration, while highlighting strategic investments in technology and talent that drive our industry leadership.
A Legacy Built on Consistency and Excellence
In an industry where turnover is the norm, CPT Group has built its reputation on something increasingly rare: consistency. While competitors struggle with project manager turnover that leaves attorneys wondering who will handle their next case, we've cultivated a different approach. At CPT, the majority of our staff have remained with the company for more than five years, and many of our senior leaders have tenures spanning decades.
This stability directly addresses one of the most persistent pain points facing class action attorneys today. Our experienced team understands that successful administration requires more than just processing—it demands deep expertise and institutional knowledge. As Julie Green, our newly appointed President, reflects, “Throughout my career at CPT, I’ve learned firsthand how careful attention to detail is fundamental in our work. The success of any notice program hinges on understanding the unique challenges each settlement presents and addressing them with precision and care. These nuances matter tremendously, as they directly impact our ability to execute successful administration and deliver superior service to our clients and the class.”
With 20 years at CPT Group and thousands of legal notice programs under her guidance, Julie and our teams exemplify the deep institutional knowledge that sets us apart. Similarly, Tim Phillips, recently promoted to Senior Vice President of Business Development, brings 15 years of CPT experience—providing clients with unmatched continuity and expertise.
Strategic Growth Through Leadership Evolution
Our recent leadership transitions represent a strategic commitment to scaling excellence without compromising white-glove service standards. Tim Phillips's promotion to Senior Vice President of Business Development is particularly significant as he leads CPT's nationwide footprint expansion. His proven track record as our top-performing sales executive for over a decade ensures law firms receive high-touch, responsive consultation for complex settlements.
The expansion includes technology-focused executives who accelerate our growth trajectory. Trevor Jones, our new Chief Information Officer, brings expertise in AI-driven analytics, enterprise operations, and process automation—capabilities that translate to enhanced operational effectiveness and optimized delivery costs.
"Driven by a vision to redefine excellence in class action administration, CPT Group integrates innovation, advanced technology, and a client-centric approach," notes Phillips.
Technology Innovation That Transforms Administration
Central to our growth strategy is our proprietary case management solution. This groundbreaking technology is designed to revolutionize class action settlement management. This centralized platform eliminates inefficiencies, minimizes errors, and ensures seamless case oversight through automated workflows, real-time tracking, and advanced data analytics.
For attorneys managing complex settlements with millions of class members, this technology means faster response times, greater transparency, and more precise results. Whether handling data breach cases, consumer and product liability settlements, or wage and hour class actions, our platform scales to meet the most intricate legal frameworks while maintaining the highest security and compliance standards.
Our investment in AI-powered analytics and omnichannel communication strategies ensures legal notices reach class members with maximum efficiency. Combined with SOC 2 Type II certification and an industry-leading Information Security Program, CPT Group handles the most sensitive and large-scale settlements with confidence.
The White Glove Difference: Rigorous Standards That Deliver Results
What differentiates CPT Group is our unwavering commitment to operational excellence and long-term talent development. Every project manager undergoes more than a year of rigorous, hands-on training before managing active cases. By investing in our team and cultivating industry experts from within, we ensure consistently low error rates and the superior service our clients have come to expect.
Our stringent quality assurance processes and established Service Level Agreements (SLAs) ensure attorneys receive consistent, timely responses regardless of case complexity. This systematic approach extends across all operations, from case management and disbursement to call center operations and claims processing.
The result is measurable: CPT Group maintains exceptionally low error rates while administering over 500+ cases annually and serving more than 250 million class members. This scale, combined with precision execution, enables us to handle everything from small wage and hour settlements to nationwide, multi-million-member class actions with equal expertise.
Positioned for Continued Industry Leadership
CPT Group's strategic positioning reflects our commitment to driving industry changes, not just keeping pace. Our investment in technology-focused talent acquisition, combined with emphasis on exceptional communication skills in project management, ensures we scale operations while preserving the personalized service that has made us a trusted partner for over four decades.
With all employees located in the United States and leadership committed to promoting from within, we maintain cultural excellence that underpins operational success. This foundation enables us to take on higher case volumes, larger settlements, and increasingly complex legal frameworks while delivering consultative approaches that provide strategic insights beyond administrative processing.
Our Insight Success recognition validates what clients experience firsthand: CPT Group consistently elevates standards and sets the bar in class action administration.
Discover the Full Story
We invite you to explore the complete Insight Success editorial feature, which provides an in-depth look at our leadership team, strategic initiatives, and vision for the future of class action administration.
The full interview and company profile can be found on pages 10-21 of Top 10 Trusted Legal Service Providers in 2025, with highlights available at CPT Group: Leaders in Class Action Settlement Services. To view the official press release, click here.
This recognition represents both a celebration of past achievements and a commitment to continued innovation and excellence that will define the future of class action administration. At CPT Group, we don't just meet industry standards—we elevate them.
