STABILITY. RELIABILITY. EXPERIENCE. SINCE 1984.

With over 30 years of experience, CPT Group has administrated thousands of cases and billions in settlement funds.

Our extensive knowledge of complex notice programs is what sets CPT apart from our competition. CPT Group, known for our dedication to superior service, quality of work, timeliness, and competitive pricing, prides itself on being the industry’s standard for premier class action administration.

Click here or call today for a competitive quote.

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CONSULT WITH OUR EXPERTS.

WE OFFER A SOLUTION.

MEET OUR NOTICE EXPERTS

REQUEST A PROPOSAL

ONE TEAM. ONE PURPOSE.

WE PUT YOU FIRST.

MEET OUR TEAM

EXPERIENCED CASE MANAGEMENT.

RELIABLE SERVICE.

CONNECT WITH A CASE MANAGER

CLASS MEMBER INQUIRIES.

BRIDGING THE COMMUNICATION GAP.

CLASS MEMBER CENTER

STABILITY. RELIABILITY. EXPERIENCE. SINCE 1984.

With over 30 years of experience, CPT Group has administrated thousands of cases and billions in settlement funds.

Click here or call today for a competitive quote.

LEARN MORE

CONSULT WITH OUR EXPERTS.

WE OFFER A SOLUTION.

MEET OUR NOTICE EXPERTS

REQUEST A PROPOSAL

ONE TEAM. ONE PURPOSE.

WE PUT YOU FIRST.

MEET OUR TEAM

EXPERIENCED CASE MANAGEMENT.

RELIABLE SERVICE.

CONNECT WITH A CASE MANAGER

CLASS MEMBER INQUIRIES.

BRIDGING THE COMMUNICATION GAP.

CLASS MEMBER CENTER

Message regarding COVID-19

PERFECTING THE PROCESS. LEADING THE WAY.

VALUE-ADDED PHILOSOPHY

CPT offers comprehensive and cost-effective class action administration services by leveraging decades of personal insight and firsthand knowledge from multiple disciplines and legal arenas.

BEST-IN-CLASS SERVICE

CPT Group’s team of experts understand how each piece of the administrative puzzle should fit seamlessly into the big picture. Dynamic, capable, and service-centric, our elite staff delivers peak productivity and value. The dedication and meticulous training of our team assures neutrality, attention to detail, and quality of service.

TESTIMONIALS

Anthony Orshansky, Esq., CounselOne, P.C.

“I have worked with CPT for 10+ years. CPT is detail-oriented, excellent at meeting deadlines, anticipates potential issues while proposing resolutions, mindful of sensitive private information and safeguards it accordingly, reliable and communicates proactively. CPT is priced competitively for service that surpasses its competition. I have worked with numerous service providers; CPT is by far the best.”

Craig Ackermann, Esq., Ackermann & Tilajef, P.C.

“CPT has extraordinary customer service. They always go above and beyond to resolve any questions we may have. Their responses to our emails are always prompt and are incredibly helpful with last minute needs. Their weekly reports are incredibly useful!”

Raul Perez, Esq., Capstone Law, APC.

“I have successfully worked with CPT in administering several multi-million settlements and several Bel-Air privacy notices. CPT was cost-conscious in each instance, often capping their costs to ensure Court approval. Moreover, they quickly respond to inquiries, and expeditiously address problems that surface — maintaining a professional demeanor at all times.”

Marcus J. Bradley, Esq., Bradley & Grombacher, LLP.

“I have utilized the services of CPT over the past five or six years to handle all aspects of wage and hour class actions of various sizes. They consistently deliver on time with extremely competitive pricing. The case managers are reliable, efficient and accessible to handle any issue that comes up. I am so pleased with CPT’s handling of wage and hour matters that I am now turning to them to administer our consumer class actions as well.”

Zach Dostart, Esq., Dostart Hannink & Coveney, LLP.

“CPT’s employees pay great attention to detail, are extremely hard-working, are particularly conscious of deadlines, foresee potential issues that may arise and address them proactively, are smart, high-IQ individuals and are easy to work with. I’ve worked with many of the “best” Class Action Administration firms, and CPT is the best!”

Tim Johnson, Esq., Ogletree Deakins Nash Smoak & Stewart

“CPT Group is by far my preferred Settlement Administrator!”

Doug Johnson, Esq., Johnson & Johnson

“CPT is always quick to respond to any calls or emails and work on the tasks needed. They follow up and always keep their word on pricing. We have used CPT many times and never once have had an unpleasant experience. That is hard to find with any vendor.”

Diana Khoury, Esq., Cohelan Khoury & Singer

“CPT understands Class Actions and the requirements for properly noticing the Class. They have experience project manager overseeing the Administration.”

Denise M. Caprioli, Esq., McMillion & Hirtensteiner

“I am extremely happy with all that you have done with the administration of this matter. Excellent service, from start to finish, as to all matters and you stayed within budget! You don’t know how happy that makes me. CPT is our #1 admin company. Please feel free to use me as a reference.”

Jeff Ames, Esq., Paul Plevin Sullivan & Connaughton

“I routinely go back to CPT for class action services because they have proven over and over that they provide excellent service for a great value. When I hire CPT, I know that I can get instant, personal attention on any issue that comes up, and that my matter will be handled with the attention to detail that I expect. I Ike being able to call and reach people I trust.”

Robert Yonowitz, Esq., Fisher & Phillips LLP

“I have used CPT successfully over the last four or five years on a variety of wage hour class action cases. I find them to be very professional class action administrators in their on-time delivery of work product, their great process of keeping counsel updated and their reasonable pricing. I will use them again.”

Patrick Stark, Esq., Ford, Walker, Haggerty, & Behar

“Fast, friendly responses to all my questions. High quality work.”

Derek S. Sachs, Esq., Lewis Brisbois Bisgaard & Smith LLP

“CPT can handle all aspects of our wage and hour class actions, from privacy opt out notices to administering claims. CPT handles these matters quickly and efficiently and always on budget.”

Joel P. Kelly, Esq., Jackson Lewis

“It’s one thing to retain a third-party administrator. It’s another to retain professionals who communicate well and will go the extra mile to ensure that all parties are completely satisfied.”

Eric B. Kingsley, Esq., Kingsley & Kingsley

“CPT is great, they have tremendous service, knowledgeable staff and make the experience seamless and efficient. I would recommend them for jobs big or small.”

Brian S. Kabateck, Esq., Kabateck Brown Kellner, LLP

“CPT is as professional as they come. Their team really goes the extra mile to work with you and your team. Do yourself a favor and get to know the CPT Group.”

Philip L. Ross, Esq., Littler Mendelson, P.C.

“On behalf of the defendants, we were extremely pleased with the service that CPT Group provided and would not hesitate using your services again.”

Rhonda Wolf, Esq. General Counsel, United Oil Company

“I truly appreciate your patience and assistance on this. I will certainly recommend you and your company in the future when “class action administration” services are needed…it seems the administration part of the case has been handled with minimal headaches for me personally.”

Howard Rosen, Esq.; Rosen, Marsili, Rapp, LLP

“I have used CPT Group as a wage and hour class action administrator in several cases. On each occasion, CPT has been thorough, responsive, and efficient. I have enjoyed working with CPT and look forward to working with CPT in the future.”

Dylan Pollard, Esq., Pollard & Bailey

“The administration of a class action settlement–even an uncomplicated one—involves a lot of moving parts, and there are a lot of companies that proclaim expertise in this field. But my “go to” claims/settlement administrator is CPT Group because they manage things seamlessly—which is something my Firm counts on. CPT anticipates and solves problems before they become big “issues.” And they are all good people too.”

CPT GROUP, INC.

50 Corporate Park, Irvine, CA 92606

Email: info@cptgroup.com

CONTACT INFORMATION

Toll-Free Attorney Support:
1 (888) 636-2106

Toll-Free Class Member Support:
1 (877) 705-5021

Fax: 1 (949) 419-3446

LEGAL

Contact

50 Corporate Park
Irvine, CA 92606
(949) 428-1022
randi@cptgroup.com

RANDI J. MARTZ

Director of Marketing & Business Development

Randi Martz serves as Director of Marketing and Business Development and has been with CPT Group for over 10 years. Randi is responsible for critically analyzing and executing the requirements of a settlement for legal notification through secondary market research, data analysis, planning and executing.

Upon consulting with clients to determine the needs of the settlement parties, Randi finds ways to increase efficiencies to implement cost savings for the RFP’s and to ensure the goals of a complex settlement are achieved.

She is also tasked with researching and analyzing target markets to develop strategic and tactical plans to grow the business. As the liaison between the Business Development and Operations Teams, Randi collaborates on identifying critical business development and marketing opportunities to strengthen the Settlement and Client’s core objectives.

PROFILE

Strategic & Tactical Planning
Information Security Compliance
Organizational Growth
Consumer Research
Consultative Sales
Policy Formulation
RFP Specialist
InDesign Proficiency
Client Recruitment & Retainment

EDUCATION

California State University, Fullerton
B.A., Business Administration,
A Professional Concentration

PRESENTATIONS

GfK MRI: Media Planning –
MRI Methodology 101

Contact

50 Corporate Park
Irvine, CA 92606
(949) 428-1042
julie@cptgroup.com

JULIE N. GREEN

Senior VP of Operations

With 15 years at CPT, Julie Green is a driving force behind the company’s ongoing success. With oversight responsibilities for the entire operation, she has an expert hand in all aspects of notice administration and demands quality and success for each step of the process.

Making informed recommendations to meet the goals of complex and unique settlements, Julie has been responsible for the design and implementation of thousands of class action notice programs. She understands the necessary mechanics to ensure that effective notice is executed, while making certain neutrality and client confidentiality is continually maintained.

PROFILE

Operations Processes & Procedures
Notice Program Development & Implementation
Business & Systems Development
Information Security Compliance
Organizational Growth
Quality Performance Management
Employee Relations
Client Recruitment & Retainment

EDUCATION

University of California, Irvine
B.A. 2001, Psychology and Social Behavior
B.A., 2001, Drama

PRESENTATIONS

Panelist, Class Action Lawsuits and Settlements: Uncovering the Things You Need to Know, Live Webcast. The Knowledge Group, November 2018
Panelist, Navigating Class Action Settlements Amid New Guidelines and Rules, Class Action Mastery Forum. HB Litigation Conferences, University of San Diego, January 2019.

Contact

O: 213.800.2697
O: 949.428.1002

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NICK DAY

Vice President, Business Development

Nick Day has over 15 years of legal industry experience in both class action administration and electronic discovery services having held various positions with nationally recognized firms in both arenas. Based in Los Angeles, Nick is charged with developing new business opportunities on both the West Coast and nationally for CPT, providing consultation in class action noticing and settlement administration while maintaining existing clientele, both Plaintiff and Defense. Nick is a California native and earned a B.S. in Business Administration from University of San Diego. Outside the office Nick enjoys spending time with his parents, three brothers and two nephews. Nick is an avid sports fan and enjoys playing golf with his friends on the weekends and attending college and NFL football games.

Contact

M: (949) 469-0531
O: (949) 428-1004

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ALAN ROCK

Vice President, Sales

Alan Rock recently joined CPT’s executive team as VP of Sales and Marketing. He arrives at CPT with over 30 years in sales management experience for both privately held and Fortune 500 companies in the U.S. and in several foreign countries. Alan excels at managing and inspiring sales teams that focus on customer service, a prime directive at CPT. He has held senior management positions at American Express and The Wall Street Journal as well as non-profits focusing on child development. His background also includes many years overseeing marketing for several national TV shows and sporting events that travel across the United States. His leaderships skills have helped achieve company goals year after year.

Alan was first introduced to the world of class action administration in early 2018 where he found his niche and new career. His skills are well suited to help CPT achieve its annual growth targets by focusing on the needs of each and every client. His team is tasked with the motto–To Serve Not Sell.

Outside the office Alan is an avid sailor, yacht racer and is currently the Commodore of Pacific Mariners Yacht Club for 2018. Alan and his wife are big fans of the outdoors and spend every Thanksgiving camping on the Big Sur River. They also volunteer to feed the homeless every other week along with weekly visits to the local nursing home. Alan sees every day as a gift and wants to give back for his many blessings.

After spending 15 years working for Islands Magazine, Alan considers himself an expert on the world’s islands. A Florida Native, he came to California to attend UCLA and never looked back. He holds a B.S. in Marketing from California State University Northridge.

Contact

O: (949) 428-1071

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NELLIE CHAVEZ

Claims Department Manager

Nellie is the Claims Department Manager at CPT Group and brings over 12 years of class action administration experience to the Claims Department. Nellie previously also managed the call center at CPT and shares her expertise throughout both departments. Prior to joining CPT in 2005, Nellie worked as a call center and data entry associate. With Nellie’s strong background in administration processes, she enforces accuracy and efficiency throughout her team, and serves as the liaison between the Claims and Case Management Departments. She is also fluent in Spanish, both written and oral communication.

In her spare time, Nellie enjoys spending time with her family and rescued dog and going to the beach. She also loves to travel, hike, and watch super hero movies, and is especially interested in muscle cars, and Capoeira, in which she holds a Green Belt.

Contact

O: (949) 428-1091

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TONY MARQUEZ

Mailing Department & Production Manager

Tony Marquez is the Mailing Department & Production Manager at CPT Group and oversees the production floor, Mailing Department and its staff. Tony has been with CPT for 5 years putting into practice his experience of more than 25 years in the mailing industry. Before working for CPT, he was a Production Manager for 12 years at Advantage Mailing, one of biggest companies in Southern California in postal service. Tony has been an asset to CPT’s continued growth. With his expertise and leadership in the mailing department, CPT’s capacity and quality of production has become second to none.

Tony was born in Guatemala City, and moved to Southern California in 1981 when his father obtained residency. Tony proudly became a US Citizen in 1996. Outside the office, Tony enjoys spending time with his lovely wife and three sons, cheering them on in soccer, and volunteering in missions for his church giving food to orphan children and to the homeless.

Tony graduated as a Certified Accountant at the School of Commercial Sciences (“Escuela de Ciencias Comerciales”) in Guatemala City.

Contact

O: (949) 428-1024

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ALECXIS SANCHEZ

Class Member Support Manager

Alecxis joined CPT Group in 2014 as the Class Member Support Manager and oversees a team of representatives who assist Class Members with all incoming inquiries. With the goal of establishing a successful workplace culture for her team, it is Alecxis’ philosophy that happy employees make for happy customers. By adding the right coaching to inspire work habits and standards that align with CPT’s core values, the Class Member Support team has achieved greatness since Alecxis joined the team. As a manager, she clears obstacles and gives her staff the freedom and responsibility to make decisions that improve business results.

Alecxis believes the only way to be truly satisfied is to do great work and the only way to do great work is to have a passion and love for what you do. With over 25 years in Customer Service, Sales, and Coaching, a constant hunger for learning and a warm smile enable her to be of service to others.

Outside of work, you can find Alecxis enjoying ballroom dancing, movies, trying new restaurants and simply enjoying life to the fullest with her loving family.

Contact

O: (949) 428-1047

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ALEJANDRA ZÁRATE

Supervising Case Manager

Alejandra Zárate de Landa is CPT Group’s Case Quality Assurance Manager. In her role, she is responsible for analyzing the Stipulations of Settlement as well as the Court Orders to ensure compliance in all aspects of case administration as well as the allocation of settlement funds to class members. Alejandra started with CPT Group in 2007 in the claims department and become a Case Manager in 2009. She was promoted into her current role in 2016.

Alejandra received her degree in Computer Engineering from Autonomous University of Baja California in Ensenada, B.C. Mexico. While earning her degree, she worked as a web development assistant and helped develop a web page for students interested in taking off-campus classes.

Contact

O: (949) 428-1042

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JULIE N. GREEN

Senior VP of Operations

With 15 years at CPT Group, as Senior Vice President of Operations, Julie Green is a driving force behind the company’s ongoing success. With oversight responsibilities for the entire operation, she has an expert hand in all aspects of notice administration and demands quality and success for each step of the process. Making informed recommendations to meet the goals of complex and unique settlements, Julie has been responsible for the design and implementation of thousands of class action notice programs. She understands the necessary mechanics to ensure that effective notice is executed, while making certain neutrality and client confidentiality is continually maintained.

In her position, Julie leverages the Operations Team’s abilities to meet the goals and objectives of the Business Development Team, while ensuring that CPT’s clients are met with exceptional service. By collaborating closely with CPT’s Management Team, she regularly identifies critical business development opportunities to strengthen the company’s core growth objectives in strategic planning and by making both short and long-term decisions that guide the organization.

Julie holds a BA each in Drama and Psychology & Social Behavior from the University of California, Irvine.

Outside the office, she’s a married, active mother of two energetic little girls. Music is Julie’s life-long passion, and she’s a gifted singer, songwriter, stage performer, and guitar player. And, perhaps most rewarding, also manages to carve out time to serve as a music therapist for young children and has participated for the last several years as a cast member in the Children’s Hospital of Orange County’s annual fundraiser, CHOC Follies!

Contact

O: (949) 428-1056

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TIM CUNNINGHAM

Supervising Case Manager

Tim Cunningham has successfully managed over 250 cases in his 7 years at CPT Group. As Supervising Case Manager, under his direction, a team of Case Managers and Assistants are trained and guided to oversee all case activity—from administrative conception to disbursement. Tim and his team are also the primary contact between the firm and Counsel while also working closely throughout administration with the IT, Mailing, Claims and Call Center departments. Prior to CPT Group, Tim was a Lead Relationship Manager for 10 years at a prominent Fortune 500 mutual insurance holding company.

During his free time, Tim volunteers as a coach for Boot Camps for New Dads, an organization that facilitates workshops for “rookie” and “veteran” dads at various South Orange County hospitals. When he’s not volunteering, you can find Tim spending time with his wife, a kindergarten teacher, and two beautiful daughters.

Tim earned his B.A. in Public Administration with a minor in English from California State University, San Diego.

Contact

O: (949) 428-1077
M: (949) 445-2999

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GARY D. COBURN

Data & Applications Manager

Gary Coburn is CPT Group’s Data and Applications Manager. With over 12 years of experience in Information Technology management, consultative selling, project leadership, market development and new technology introduction, Gary plays a key role in building and maintaining CPT’s case database as well as preserving its infrastructure and security. Gary, along with his team, also implement and deploy CPT’s case-related websites. It’s because of Gary’s extensive IT experience and his ability to clearly articulate even the most advanced technology to businesses and technical users, that make him a great asset to the Company.

Beyond his work at CPT Group, Gary is a jack-of-all-trades. Not only is he a former member of the Portland Police Reserve Unit as a technology advisor but he’s also a custom furniture maker, homebuilder (both for profit and Habitat for Humanity), amateur photographer and amateur race car driver. With all the interests he keeps, there’s never a dull moment or conversation with Gary.

Gary received his B.S. in Technical Management from Wentworth Institute of Technology, in Boston, MA and his MBA from Suffolk University, also in Boston, MA.