CPT Group, Inc. is authorized to serve as a claims agent in all U.S. Bankruptcy Courts, the Southern District of New York Bankruptcy Court, and the Delaware District Bankruptcy Court.
Since 1984, CPT has provided claims processing, noticing, and balloting services to the bankruptcy and class action communities. CPT has earned a stellar reputation for its ability to offer premium service at competitive rates. Compared to competitors, our prices for legal notice and claims processing are lower, and our service is superior. CPT has provided bankruptcy services in high-profile cases like the County of Orange, Edwards Theatres, Phil & Jims, Clothestime, Glen Ivy Resorts, Home Fed Corporation, Marriott Hotels, and Del Taco.
CPT offers balloting and tabulation services on proposed plans of reorganizations. In collaboration with the debtor’s counsel, CPT will assist with identifying the correct members for each voting class. Creditor, class and amount-specific ballots are designed, printed and distributed by CPT along with the plan package. As ballots are received, CPT will promptly inspect, date/time stamp, and update our database to provide real-time reporting. A certification of balloting procedures and class tabulation results is supplied for filing with the court.
CPT Group takes great pride in providing excellent service to our clients. During normal business hours, our customer service representatives stand by to assist with any case-related questions or concerns. Our call center representatives provide multilingual, one-on-one responses five days a week (extended hours available). The Interactive Voice Response (IVR) system ensures that callers are provided with the necessary Information 24 hours a day. Each case is given a unique toll-free number, which, when paired with our in-house developed call tracking system, allows for creating an accurate caller history for every call.
In recent years, the administration of Chapter 11 cases and the successful execution of plans of reorganization have placed ever-increasing importance on the utilization of claims management systems that are dependable as well as cost-effective. CPT offers this service through our secure, proprietary, web-based claims management system. This system allows creditors and interested parties to easily check the status of their claims, bar date notices, and other pertinent case information. Because every circumstance is different, CPT Group offers individualized programming and reporting to cater to the specific requirements of your claim data.
Official committees can take advantage of the extensive range of services offered by CPT Group, which will guarantee that they receive the guidance and administrative support they require. A few examples of the committee services we offer are as follows:
CPT Group is completely prepared to fulfill its role as the court-appointed disbursement agent for your organization. CPT can disburse payments of any size and in any increment through paper checks or electronic payment options. CPT's on-site team of tax and accounting professionals manages all parts of the disbursement process, including establishing and maintaining the bank account, preparing and distributing payments, issuing and reporting taxes, reconciliations, and final reporting for the Court. CPT knows it is of the utmost importance to take every precaution to protect the sensitive information and funds you have provided, which is why CPT adheres to stringent banking and quality control requirements that are higher than what is expected of a claims agent.
CPT Group can process mailings of any size in-house thanks to our state-of-the-art printing and mailing technology and equipment. CPT will go to all lengths necessary to complete your task on schedule and correctly every time. The following are examples of some of the production equipment we use:
CPT will create and maintain a website that is particular to your case. This website will allow creditors, official committees, professionals, advisors, trustees, and clients the ability to view public and confidential case information anytime in a safe and secure environment. Each website will be designed to incorporate a user-friendly interface, making it easy to access general case information, proof of claim forms, filing instructions, and court documents. The web servers for CPT are located on-site, and our in-house staff will maintain the website and provides support round-the-clock.
As the Noticing Agent, CPT is responsible for disseminating all necessary communications, such as First Day Orders, 341(a) Meeting Notices, Pleadings, Bar Date Notices, Proof of Claims Forms, Disclosure Statements, Motions, Hearing Notices, and Plans Confirmation Notices. In addition, CPT will provide certificates and affidavits for the purpose of the court filing. CPT has vast expertise in processing notifications of all sizes, ensuring that your legal notices are handled on time while being cost-efficient. CPT provides notifying services via first-class mail, email, facsimile, and overnight delivery by utilizing our cutting-edge on-site production technology. CPT has a dedicated team tasked with the design, development, and execution of strategic media campaigns. These campaigns aim to reach target audiences through various media channels, including print publication in newspapers, magazines, and trade journals, as well as digital advertisement.