Nellie is the Claims Department Manager at CPT Group and brings over 15 years of class action administration experience to the Claims Department. Nellie previously also managed the call center at CPT and shares her expertise throughout both departments. Prior to joining CPT in 2005, Nellie worked as a call center and data entry associate. With Nellie’s strong background in administration processes, she enforces accuracy and efficiency throughout her team, and serves as the liaison between the Claims and Case Management Departments. She is also fluent in Spanish, both written and oral communication.
In her spare time, Nellie enjoys spending time with her family and rescued dog and going to the beach. She also loves to travel, hike, and watch superhero movies, and is especially interested in muscle cars, and Capoeira, in which she holds a Green Belt.