Class Member Support Manager
Alecxis joined CPT Group in 2014 as the Class Member Support Manager and oversees a team of representatives who assist Class Members with all incoming inquiries. With the goal of establishing a successful workplace culture for her team, it is Alecxis’ philosophy that happy employees make for happy customers. By adding the right coaching to inspire work habits and standards that align with CPT’s core values, the Class Member Support team has achieved greatness since Alecxis joined the team. As a manager, she clears obstacles and gives her staff the freedom and responsibility to make decisions that improve business results.
Alecxis believes the only way to be truly satisfied is to do great work and the only way to do great work is to have a passion and love for what you do. With over 25 years in Customer Service, Sales, and Coaching, a constant hunger for learning and a warm smile enable her to be of service to others.
Outside of work, you can find Alecxis enjoying ballroom dancing, movies, trying new restaurants and simply enjoying life to the fullest with her loving family.